5/5/2023 0 Comments Xfinity self install box![]() ![]() When asked why free self-install kits are available for these addresses, Comcast told us, "These are all homes for sale in our footprint that previously had Comcast services."īut our tests of Ars staff addresses indicate there are at least two common scenarios in which you'd have to pay the fee. Internet speed makes no difference, as the fee may be charged whether you purchase 15Mbps downloads or gigabit service. That means the fee is charged even when Comcast doesn't have to make any upgrades at the house or apartment you're moving into. ![]() The installation fee might be charged even if the home you're buying service at has existing Comcast service, and even if you order Internet speeds lower than those purchased by the current occupant. (The fee was $60 in two Massachusetts suburbs and $90 at homes in Houston, Texas, and Seattle, Washington.) In cases where the $60 or $90 fee is charged, the fee is required whether you purchase your own modem or rent one from Comcast for another $11 a month. Comcast is making it difficult for many new customers to avoid paying installation fees-even if they purchase their own modems and are willing to set them up themselves.īased on our tests, signing up for standalone Internet or TV service on often requires payment of a $59.99 or $89.99 installation fee, depending on where you live.
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